ConServe Awarded Top Performer on Federal Contract
- October 23, 2015
Once Again Recognized as a Top Performer
Rochester, N.Y. – Continental Service Group, Inc., d/b/a: ConServe, a leading provider of accounts receivable management services specializing in colleges and universities, guaranty agencies and private lenders proudly announces that they have once again been recognized as the top performer by The U.S. Department of the Treasury - Bureau of the Fiscal Service (Fiscal Service) for the quarter ending September 2015. In 2011, ConServe was selected to be one of only four private collection agencies who assist the Fiscal Service in the collection of non-tax debts owed to the Federal Government.
Brandon Booker, Vice President of Operations at ConServe, remarked: "We are exceptionally pleased to receive this distinction for the quarter ending September 2015. At ConServe, we work as a team – together we can accomplish anything: our group of dedicated professionals, who every day commit to doing the right thing, at the right time, the right way, are the reason for our continued success." Booker states "As ConServe President and CEO Mark Davitt always reminds our team, dealing with people's financial situation can be an emotionally-charged topic." "However", Booker stressed, "at ConServe we ensure that our communication efforts are characterized by dignity and respect." "ConServe's employees, our most valuable asset, are real-time problem solvers who are committed to helping their fellow human beings embark on a path towards financial freedom – here at ConServe we Foster Financial Freedom®" emphasized Booker.
ConServe's corporate headquarters are located in Rochester, New York with satellite offices in both Henrietta, New York and Buffalo, New York. Ongoing recruiting efforts are underway due to their continued growth and evolving achievements.
ConServe has been ranked as a top-performer by the federal government during specific performance periods. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has repeatedly appeared on Inc. Magazine's Inc. 5000 list of fastest-growing companies and has been named a Rochester Top 100 company 12 times in the last 13 years. ConServe has been voted a Best Place to Work in Collections (for the last three consecutive years) and was recognized in 2015 as the #1 Top Workplace in Rochester, N.Y. Training magazine named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world, Dale Carnegie has awarded ConServe with the 2015 Enthusiasm Award for maintaining a dynamic corporate culture and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.