ConServe Payment Data Deemed Confidential and Secure
- August 8, 2016
Organization Upholds PCI Compliance
Rochester, N.Y. – Continental Service Group, Inc., d/b/a: ConServe, has once again substantiated the confidentiality and security of information associated with its consumer's credit cards via the Payment Card Industry Data Security Standard (PCI DSS) compliance criteria. The private collection agency, a top-performer for the federal government during specific performance periods, prides itself on ensuring the safety and privacy of its Clients data. The certification process included detailed assessments of ConServe's technology systems, confidential reporting and documentation procedures, security management practices, crisis planning and general business processes.
Through the integration of various regulations, directives and regularly recurring vulnerability scans, ConServe implements a comprehensive system of security controls throughout the entire organization. In this way, the entire company is secured against any incident that would compromise the integrity, confidentiality or availability of its data and systems.
ConServe has been ranked as a top-performer by the federal government during specific performance periods. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has recurrently appeared on Inc. Magazine's Inc. 5000 list of fastest-growing companies and has been named a Rochester Top 100 company 13 times in the last 14 years. ConServe has been voted a Best Place to Work in Collections (for the last four consecutive years) and has been repeatedly recognized as a Top Workplace winner. Training magazine has named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world, Dale Carnegie has awarded ConServe with the Enthusiasm Award for maintaining a dynamic corporate culture and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.
The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security standard for organizations that handle branded credit cards from the major card schemes. The PCI Standard is mandated by the card brands and administered by the Payment Card Industry Security Standards Council. The standard was created to increase controls around cardholder data to reduce credit card fraud. Validation of compliance is performed annually, either by an external Qualified Security Assessor (QSA) or by a firm specific Internal Security Assessor (ISA) that creates a Report on Compliance (ROC) for organizations handling large volumes of transactions, or by Self-Assessment Questionnaire (SAQ) for companies handling smaller volumes.
Visit PCI DSS: www.pcisecuritystandards.org