Sharing Knowledge. Sharing Solutions.
For more than 30 years our sole focus has been on providing successful collection solutions for our Clients. Every day we counsel and learn from leading collection professionals from around the country — and the knowledge is priceless.
That's why we established ConServe University®, a complimentary industry training collaboration with ConServe and our Clients. ConServe University® brings industry experts together to share best practices and to explore proven methods of success. The curriculum is delivered via one-day seminars held at various locations across the country.
Our regional seminars feature a variety of topics taught by ConServe's certified ACA-PPMS Instructors. Here are just a few of the topics that are covered:
- Training on collection strategies
- Guidelines for a successful collection call
- Skip tracing tips and techniques
- Telephone and email etiquette
- Motivational techniques
- The art of negotiating
- Networking and best practices
An ACA (Association of Credit and Collection Professionals) instructor conducts all ConServe University® training programs. In addition, each seminar will feature industry experts as guest speakers.
Our ConServe University® program also provides participants with a forum to share success stories and best practices. Our roundtables and breakout sessions put you in touch with other collection experts from around the country.