Having an accurate understanding of the consumer's (we need to be consistent: either borrower or consumer) geographic location is a sophisticated and critical element in the debtor recovery process. ConServe's skip tracing approach for credit unions offers one of the most thorough and integrated systems available.

ConServe’s skilled Debt Counselors are trained to use a variety of manual and automated tools to locate consumers through our comprehensive skip tracing process: Automated Information Gathering and Debt Counselor Information Review.

All accounts placed with ConServe are reviewed for the following consumer information:

  • Bankruptcy
  • Deceased
  • Disabled
  • Incarcerated
  • Civil service members
  • Telephone number verification
  • Mobile phone searches
  • Address Searches
  • Known associates
  • Surname searches
  • Securing National Credit Bureaus
  • National Change of Address (NCOA)

Data Analytics

Knowledge is power in the Credit Union collections space,. ConServe's proprietary account scoring model provides the unique ability to predict the "contactability" and "collectability" of a member's account. Our models contain several layers of critical data that together create one of the most effective and successful contact strategies available in the industry. These dynamic scoring models are customized to each Credit Union's portfolio and become more efficient and accurate with each successive placement received from the Client.

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