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Top Performance Ranking with U.S. Federal Government

ConServe has been ranked as a top performer by the U.S. Federal Government during specific performance periods.Read more


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Client Satisfaction

We conduct an annual online Client Report Card (satisfaction survey) that focuses on four key areas: Communication, Service, Reporting and Overall Performance. Read more


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PPMS-Certified Agency

ConServe has consistently achieved the ACA International Professional Practices Management System (PPMS) certification.  Currently only 1%, of the more than 6,000 collection agencies, have achieved PPMS certification. Read more


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SSAE 16/SOC 1 Type II Engagement

ConServe has completed the SSAE 16/SOC 1 Type II Engagement. Conducting an SSAE 16 attestation engagement solidifies our commitment to maintaining high standards and recognition as a leader in the industry. Read more


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FISMA Compliant

With more than 1,000 information security controls in place, and in compliance with the strict security guidelines and audits required by the U.S. Department of Education, and in conjunction with Federal contract requirements, ConServe maintains FISMA (Federal Information Security Management Act) 3rd party certification, which complies with all NIST (National Institute of Standards and Technology) 800-53 standards and guidelines, our Client's data is safe and secure. Read more


Ethics

Business Ethics Award Recipient

ConServe has been recognized as a significant leader in the community based on our commitment to ethical business practices demonstrated in our everyday operations, management philosophies, and overall performance results. Read more


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BBB A+ Accredited Business

ConServe is an A+ Accredited Better Business Bureau Corporation. This distinction represents an assurance and devotion to fairness and honesty and exemplifies a commitment to the highest standards of business practices.
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BBB Torch Award for Ethics

The BBB Torch Award for Ethics recognized and celebrated ConServe's commitment to the highest standards of leadership character and organizational ethics. The award is intended to spotlight the practices of organizations that generate a high level of trust, among their employees, customers and their communities.Read more


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Best Call Centers to Work For

ConServe is proud to have earned the distinction of being a 2017 Best Call Centers to Work For.  This program celebrates excellence among call center work environments in care, collections, and outsourcing. This is the fifth time that ConServe has been recognized by industry excellence programs as part of a collaborative effort of insideARM and Best Companies Group.
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TWP Rochester Portrait 2017 AW copy

Top Workplace in Rochester

In 2015, 2016 & 2017 WorkplaceDynamics, the Democrat and Chronicle and our employees recognize and salute ConServe as the Top Workplace in Rochester.  Additionally, ConServe was the proud recipient of a special Ethics Award for distinguishing itself as a company that operates by strong values and ethics.
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Training Magazine's Top 125

ConServe earned a spot on Training magazine's annual Top 125: a listing of organizations with the most successful learning and development programs in the world.
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Inc. 5000 Fastest Growing Company

Inc. magazine ranked ConServe on its annual Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies.  The list represents America's most successful entrepreneurial companies which provide exceptional Client value.
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Rochester Top 100

ConServe has been repeatedly named as one of Rochester N.Y.'s Top 100 fastest growing companies. The Rochester Top 100, ranks privately held companies based on three most recent years of revenue growth. 
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Customer Excellence Award Winner

The Greater Rochester Quality Control Council recognized ConServe as a gold medal winner in the category of Customer Excellence. We earned the award as a result of best levels and trends in customer satisfaction and loyalty.
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Operations Excellence Award Winner

The Greater Rochester Quality Control Council recognized ConServe as a gold medal winner in the category of Operational Excellence. We earned the award for operating as a high performing organization.
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