About Us
We’ve redefined collections. ConServe is a leading provider of accounts receivable management services, purposefully focused on collection solutions. Since ConServe’s inception in 1985, we have made our mark in providing accounts receivable management services to Higher Education, Financial Institutions and Credit Unions, Government and Commercial Lenders. In our annual Client Report Card (satisfaction survey), 98% of our Clients rate our overall performance above average or excellent. Our passion for ethics, compliance and Client satisfaction is The ConServe AdvantageⓇ.
We become an extension of your brand.
As an unrivaled leader in the collection industry, we provide best-in-class customer service and are dedicated to satisfying your needs and the needs of your Consumers. At ConServe, we call this Fostering Financial FreedomⓇ.
We understand that compliance matters.
For over 39 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions. Our standard of excellence, derived from an integrated approach to the resolution of defaulted accounts, exceptional customer service, and a steadfast emphasis on performance, ensures an unbeatable return on investment (ROI).
We perform when it matters most.
Amidst the dynamic changes in the collection industry over the years, our focus on ethics and compliance, enhanced with performance analytics and cutting-edge technology, has created the synergy of The ConServe AdvantageⓇ, enabling us to develop win-win scenarios for our Clients and their Consumers.
Mission Statement
ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.
Values
We as ConServe employees share the responsibility of making the following Core Values a central part of our everyday business activities so that our stellar reputation is maintained:
- Ethics and compliance drive all our activities and all our work demonstrates character, integrity and respect.
- Client satisfaction is our top priority.
- We work as a team – together we can accomplish anything.
- We communicate effectively.
- We always meet our commitments.
- We recruit, hire, develop and promote the very best; people are our most valuable asset.
- At ConServe, the means justify the ends.
Collection Philosophy
Our success in recovering on defaulted loans pivots around our philosophy to develop win-win scenarios for both our Clients and the Consumers. Our Debt Counselors are real time problem solvers, dedicated to helping Consumers find solutions that preserve a sense of control and individual self-esteem. By combining this personalized, human-centered approach with diligent and methodical follow-up systems, we have been able to consistently achieve the highest recovery rates.
Accolades and Awards
Our team has been consistently recognized for performance, compliance, customer service, ethics, growth, and workplace benefits.
