Improving Your Credit Union’s Customer Service While Maintaining Compliance

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Delivering excellent customer service to your members is more important than ever. Competition is fierce and new technologies are constantly shifting the landscape. At the same time, your members’ expectations have only increased across all facets of their lives. To succeed, great customer service is imperative.

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New to Working from Home? Here are Some Essential Tips & Tricks

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Working from home has become top of mind and essential as a result of the COVID-19 pandemic. There are a variety of benefits and challenges.   Work from home (WFH) arrangements can offer employees advantages such as work/life balance, eliminate commute times, and it allows employees to focus on projects at hand without office interruption. At the same time, employers can reduce office-related costs while attracting workers who are seeking more flexible conditions.

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Tips to Boost Your Credit Union’s Social Media Efforts

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Social media is the most cost-effective and immediate way to reach your credit union members. To help you boost your social media efforts, we’ve developed quick tips for you to better connect with your members.

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Connecting with Credit Union Members Through Social Media

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Social media is a cost-effective and instantaneous way to connect with credit union members, journalists, thought-leaders, influencers, and business partners. With 70% of Americans now actively using social media networks, your posts have the ability to garner a huge reach with relatively little spend.

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This website contains articles and third-party links posted for informational and educational value. ConServe is not responsible for information contained within any of these materials. Any opinions expressed within materials are not necessarily the opinion of, or supported by, ConServe. The information in these materials should not be considered legal advice, and is not intended to be a full and exhaustive explanation of the law in any area. This information should not be used to replace the advice of your own legal counsel.

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