Get the Most Value Out of Your Collection Agencies
The economics of the relationships you have with your collection agencies can go a long way toward getting the best possible recovery results. Here are three factors you should consider.
1. Best Results
Leverage your experience and dashboard reports to put a fair value on the results you require, and the effort required to deliver them. Once you know how your agency partners are performing, based on monthly agreed-upon metrics, you can assess the return on investment and the overall value to your organization. Likewise, a fair rate lets the agency invest in the people, resources, and tools they need to match up with your expectations.
2. Establish Set Pricing
Establishing a preset fee structure will allow you to focus your assessments on key performance-related criteria rather than price. The percentage rate of commission should be less important than the agency’s percentage of return on the total dollars referred for collection.
3. Understand the Correlation Between Rate and Success
Often, a higher fee percentage will allow for a higher rate of success. Low collection rates often result in an agency scaling back its collection efforts. Instead of a low collection fee rate, you should focus on return on investment (ROI). we’ve provided this simple calculator to see how much you can increase recoveries for every dollar you spend: www.conserve-arm.com/calculator
Read more about the additional critical steps you can take to begin increasing your recoveries by downloading our free E-Book: 5 Steps You Can Take Today to Maximize Debt Recoveries.