Blog
Improve your collection process and stay updated on industry trends by exploring our blogs which feature a variety of insightful topics.
This website contains articles and third-party links posted for informational and educational value. ConServe is not responsible for information contained within any of these materials. Any opinions expressed within materials are not necessarily the opinion of, or supported by, ConServe. The information in these materials should not be considered legal advice, and is not intended to be a full and exhaustive explanation of the law in any area. This information should not be used to replace the advice of your own legal counsel.
The Secrets to ROI Revealed
Collections is inevitable for any credit union, no matter how conservative an institution’s lending standards may be. According to Experian, consumer debt continues to be on...
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Streamline Your Agencies to Increase Your ROI
If you are already working with collection agencies, now is the time to re-examine your processes. We have found that credit unions typically award around 5...
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Lean on Collection Experts to Recover Debts Quickly
Rather than hire and train staff, many institutions turn to collection agencies to help them recover debts from their consumers more quickly. There are a few...
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Choosing the Right Credit Union Conferences
The right conference can offer tremendous growth opportunities – both personally and professionally. But finding the right event in the credit union community can often feel...
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What You Need to Know About Regulation F
The Consumer Financial Protection Bureau (CFPB) Debt Collection Practices issued final rule “Regulation F”, 12 CFR part 1006 effective on November 30, 2021.
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Are You Leveraging the Right Tools to Increase Your Recoveries?
The most effective recovery teams take advantage of all the tools and technologies at their disposal in order to locate debtors, recoup monies owed, and drive...
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Building a Strategic Approach to Begin Maximizing Your Recoveries
Now more than ever, it is critical that credit unions, and other institutional lenders do everything they can to maximize recoveries and reduce unnecessary charge offs....
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Another Lesson Learned from 2020: The Critical Need for Financial Literacy
The year 2020 was a year of unusual challenges – challenges that revealed a great deal about ourselves and about the institutions we rely on. Our...
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Improving Your Credit Union’s Customer Service While Maintaining Compliance
Delivering excellent customer service to your members is more important than ever. Competition is fierce and new technologies are constantly shifting the landscape. At the same...
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New to Working from Home? Here are Some Essential Tips & Tricks
Working from home has become top of mind and essential as a result of the COVID-19 pandemic. There are a variety of benefits and challenges.
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Tips to Boost Your Credit Union’s Social Media Efforts
Social media is the most cost-effective and immediate way to reach your credit union members. To help you boost your social media efforts, we’ve developed quick...
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Connecting with Credit Union Members Through Social Media
Social media is a cost-effective and instantaneous way to connect with credit union members, journalists, thought-leaders, influencers, and business partners. With 70% of Americans now actively using social...
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Empower Your Credit Union Through Innovation
As 2019 approaches, how do credit unions leverage new, emergent technologies and advancements to their benefit? How do credit unions improve memberships, debt collection, and overall...
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3 Easy Steps to Dramatically Improve Your Collection Performance
We’ve all heard it said before: “Attitude is everything.” But how does one master that all-important first step and establish a good attitude and then successfully...
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Boost Your Credit Union Collection Services Credit Unions
Credit unions looking to increase the overall effectiveness of their collection services and the recovery of debt should look to training – a pivotal factor that...
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Top 5 Elements of an Effective Financial Literacy Program
However, the financial landscape is growing more complex and challenging. Financial wellness programs now need to consider issues like data security, mobile accessibility, online…
Creating an Effective Strategy for Millennials and Collections
Today, there are nearly 71 million millennials in the US. Officially they have surpassed baby boomers as the largest consumer segment. Learn how your credit union...
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How to be Sure Data Security is a Collection Agency Priority
The topic of data security has risen to the top of the priority list for credit unions and their members alike. Learn how to determine if...
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