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A Preview of the Must-Attend Spring & Summer Conferences for Credit Union Collection Professionals

In today's digital world, where we can quickly access an array of resources and knowledge, you might wonder: "Why bother attending conferences in person?" While the digital age has transformed the way we acquire information, attending conferences remains an invaluable and irreplaceable experience. Not only do they impact your personal and professional growth, but they also continue to be the cornerstone of learning and networking within the collections industry.

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The first step in successfully managing your collection agency vendors is to ensure you’re partnering with the right vendors. With more than 6,000 collection agencies in the United States, it’s important that credit unions work with an agency that understands their brand and their member’s needs.

The Challenge

If your institution is currently partnering with collection agencies, it’s essential to annually review your recovery process. We have found that financial institutions typically engage with around five (5) vendors to manage their collections. Unfortunately, that portfolio approach often leads to a lower return on your investment.

Did you know that over 60 million1 Americans have a debt in collections? As a result, the need for debt collection services continues to grow year-over-year. To understand the institutional needs in this ever-changing industry, we annually engage the top financial institutions across the United States to answer a few key questions.

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*Valid for first time appointments with institutions looking to do business with ConServe

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