With more than 6,000 collection agencies in the United States, it’s important that credit unions work with an agency that understands their brand and their members and what’s important to both. Most important, however, is that credit unions select a collection agency that prioritizes data security and understands its implications to both their business and their members.

In an age where data security is a crucial component of maintaining a compliant collections program, what should credit unions look for in a collections agency?

We’ve identified three major factors:

• Consumer trends
• Training and education
• Prioritization of data security

To learn more, download our free e-book: “Comparing Collection Agencies:  How to be Sure Data Security is a Priority”.