Benchmark for Excellence – Blueprint Quality Management System®

Rochester, N.Y. – Continental Service Group, Inc., d/b/a ConServe, proudly announces that they have successfully renewed their ACA Blueprint Quality Management System® certification.  This is the management system and hallmark of ConServe’s quality assurance capabilities based upon developing, implementing and adhering to a set of industry-specific professional practices and policies.  Blueprint Quality Management System® certification helps companies reduce errors, enhance communication, adhere to industry standards, and improve their bottom line.

To be certified by ACA International, Agencies need to demonstrate they have implemented ACA’s Blueprint Quality Management System® program.  This certification requires the Agency to have an independent CPA attest to the required information and send it to an independent third-party auditor (who ACA will hire) for review.  If the information meets the requirements, certification will be granted.

Pam Murphy, Vice President, Compliance and Privacy Officer at ConServe said, “We are proud to continue to uphold this prestigious certification for 20 years and we remain committed to providing quality collection services for our Clients and their valued consumers.”

In addition to earning the Blueprint Quality Management System® certification, ConServe is also certified by Payment Card Industry Data Security Standards (PCI DSS), SSAE 18/SOC 1 Type 2 and SOC 2 Type 2 Engagements, complaint with the Federal Information Security Management Act (FISMA) and is an A+ Accredited Better Business Bureau Corporation.

About ConServe

ConServe is a top-performing accounts receivable management service provider specializing in customized recovery solutions for their Clients. Anchored in ethics and compliance, and steadfast in their pursuit of excellence, they are a consumer-centric organization that operates as an extension of their Clients’ valued brands.  For over 36 years, they have partnered with their Clients to provide unmatched customer service while simultaneously helping them achieve their accounts receivable management goals.