ACA International Presents Award at 2021 Annual Convention

Rochester, N.Y. – Continental Service Group, Inc., d.b.a. ConServe is proud to announce that Pam Murphy, Vice President of Compliance & Privacy Officer was recognized and received the Fred Kirschner Instruction Achievement Award for conducting 75 seminars at the 2021 ACA International Annual Convention held in Las Vegas, NV on July 30, 2021.

The Fred Kirschner Instructor Achievement Award is presented to ACA Certified Instructors who have reached milestones in their volunteer teaching careers with ACA.  Named for former ACA Certified Instructor and Past President, Fred Kirschner, these awards are given to instructors who have taught 25, 50, 75, 100, 125, 150 and more ACA seminars.

Pam previously received this recognition in 2016 for completing 50 seminars, and now again in 2021 for completing 75 seminars.  ConServe President, Richard Klein commented, “Pam serves as an inspiration and wonderful role-model, mentor and visionary to our employees and the collection industry.”  Pam Murphy said, “I’m thrilled to be a part of a corporate culture that values and contributes to both industry and community education efforts.   As a certified instructor, I’m able to provide impactful training and guidance to our employees and industry experts that allows them to be successful.  This empowerment translates to the attainment of excellent compliance and operational performance for our valued Clients and the industry as a whole.”

Join ConServe on Tuesday, September 21, 2021 where Pam Murphy will be the presenter at ConServe’s next industry webinar regarding The Consumer Financial Protection Bureau (CFPB) Update and the impact on Collection Agencies and the effect that will occur for commercial lenders, credit unions and higher education institutions.

About ConServe

ConServe is a top-performing accounts receivable management service provider specializing in customized recovery solutions for their Clients. Anchored in ethics and compliance, and steadfast in their pursuit of excellence, they are a consumer-centric organization that operates as an extension of their Clients’ valued brands.  For over 35 years, they have partnered with their Clients to provide unmatched customer service while simultaneously helping them achieve their accounts receivable management goals.