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Delta Outsource Group COO Nick Jarman, in a blog on Credit.com, explains the importance of compliance with the FDCPA's requirements on sending debt collection letters as well as the challenge it presents when communicating with consumers. Read the announcement

Higher Education Affordability Act would reduce college costs, hold schools more accountable to students and taxpayers, and help families make informed decisions about college.  Read the announcement

On Oct. 20, 2014, the Consumer Financial Protection Bureau (CFPB) finalized a rule to promote more effective privacy disclosures from financial institutions to their customers. The new rule, which was proposed in May, allows companies that limit their consumer data-sharing and meet other requirements to post their annual privacy notices online rather than delivering them individually.  Read the announcement

On Sept. 10, 2014, Rep. Maxine Waters (D-Calif.) introduced the Fair Credit Reporting Improvement Act of 2014 in conjunction with the House Financial Subcommittee on Financial Institutions and Consumer Credit hearing, An Overview of the Credit Reporting System. The act aims to update the Fair Credit Reporting Act with several new provisions or fixes.  Read the announcement

Creditors seeking to reduce collection costs often ask collection agencies for "precollect" efforts at a discount from normal contingent fee rates. Some collection agencies provide lettering services – with all calls and payments directed to the creditor – at a flat rate per letter or account. 

 

Recovery of consumer debt by third-party debt collectors on behalf of America's public, private and nonprofit sectors has significant effects on our nation's economic health. To measure the annual impacts of third-party debt collection on the national and state economies, ACA International commissioned global advisory firm Ernst & Young to conduct a survey in the fall of 2011.

Continental Service Group, Inc., d.b.a. ConServe, is pleased to announce that they have been recognized as top performing collection team by The U.S. Department of the Treasury, Financial Management Service for the period April 2012 – June 2012. ConServe was selected to be one of four Private Collection Agencies who assists FMS in the collection of non-tax debts owed to the Federal Government.

Inc. Magazine ranked ConServe No. 2812 on its sixth annual Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy—America's independent entrepreneurs.

Today, the U.S. Department of Education released a new interactive loan counseling tool to provide students with financial management basics, like information about their current loan debt and estimates for student loan debt levels after graduation. Students can access the new resource, known as the Financial Awareness Counseling Tool, on StudentLoans.gov.

So some of the most fun I've had as President is when I get a chance to talk with you, college students, about the importance of earning a higher education in today's economy.

Americans are borrowing more to pay for college while reducing other debt as a weak job market prompts more people to go to school and tuition keeps climbing, new Federal Reserve Bank of New York data show.

Continental Service Group, Inc. (dba ConServe) recently announced that it has expanded its operations by adding 13,000 square feet of office space immediately adjacent to its current corporate headquarters facility which has the capacity to support a total of 125 additional employees.

Continental Services Group Inc. has added 13,000 square feet of space adjacent to its Perinton headquarters, allowing for the potential addition of 125 employees, company officials said Monday.

Eight years ago Continental Service Group Inc. (ConServe) set out to become an unrestricted contractor for the U.S.. Davitt expects ConServe's new four year contract with ED will help take ...

On the small business set aside ConServe achieved a perfect score of 100 in April to take the top spot ...

ConServe quickly achieved the number one performance ranking and has maintained the top rated agency in its category since 2004. ConServe has collected more total dollars ($156.9M) ...

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