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The U.S. Department of Education reminds schools of the general disbursement reporting, excess cash, and reconciliation requirements for all Title IV programs.  Read the announcement

The U.S. Department of Education announces that the FY 2013 national cohort default rate is 11.3 percent.  Federal Student Aid has shared additional information regarding the National Default Rate Briefings for FY 2013 3-Year Official cohort default rates. Read the announcement

The California legislature has amended its existing requirements for debt collectors who receive consumer claims of identity theft. Read the announcement

The U.S. Department of Education Federal Student Aid has shared additional information regarding Excess Liquid Capital (ELC) and a timeline. Read the announcement

The Consumer Financial Protection Bureau (CFPB) shares a press-release that outlines what the CFPB is thinking as it moves forward in the debt collection rulemaking process. Read the announcement

The U.S. Department of Education informs the community of an upcoming change to the federal loan servicer team.
Read the announcement

The Consumer Financial Protection Bureau's proposal would implement legislation that exempts certain financial institutions from sending annual privacy notices to consumers. Read the announcement

The U.S. Department of Education reminds institutions of their legal obligation to protect student information and provided suggestions that support efforts for both private and public sector organization that administer Title IV Federal student financial aid programs, as well as the method the Department will use to assess the institution's abilities to secure student information. Read the announcement

The Consumer Financial Protection Bureau (CFPB) released their Semi-Annual Report Spring 2016.
Read the report

The U.S. Department of Education Federal Student Aid has a new Federal Perkins Loan Questions and Answers on the IFAP Web Site - May 2016. Read the announcement

ConServe is proud to be among The Region's Largest Employers. The Rochester Business Journal conducted their annual analysis to determine the companies that belong on the RBJ75 by measuring total employment in the most recent fiscal year.  Read the announcement

The U.S. Department of Education has announced the 2014-2015 Federal Perkins Loan Service Cancellation Reimbursement. Read the announcement

The U.S. Department of Education has announced the posting of a combined Federal Perkins Loan Assignment and Liquidation guide. Read the announcement

The CFPB's Annual FDCPA Report to Congress includes:  Debt Collection Rulemaking, Supervisoin and Enforcement Activities,  Decline in Consumer Complaints and Edcuation and Outreach Initiatives. Read the announcement

The Young Entrepreneurs Academy—referred to as YEA!—has enlisted seven panelists to speak to students. The academy focuses on grooming the next generation of entrepreneurs. Read the announcement

The Role of Third-Party Debt Collection in the U.S. Economy. Read the white paper

The CFPB released a compliance guide for the Home Mortgage Disclosure Act Rule, which includes detailed information on collection data points with examples of what is and is not reportable under the final rule. Read the announcement

The U.S. Department of Education published the final version of its Program Integrity and Improvement regulations.. The package revises ED's cash management rules and will particularly impact colleges and universities that offer bank accounts to students through agreements with financial institutions as well as those that use third-party servicers to process Title IV credit balance refunds. Several other changes to the regulations will impact all colleges and universities. The rules, with a few exceptions, are effective July 1, 2016. Read the announcement.


The U.S. Department of Education announced the official three-year federal student loan cohort default rate has declined. Read the article

Dear Colleague Letter DCL ID:;  GEN-15-19. Read the announcement

A new partnership between Rochester Rehabilitation and ConServe is helping put people with disadvantages to work. The two agencies have created a five-week course to help participants develop skills for a career in collections or customer service. Graduates of the training may then be hired at ConServe (through guaranteed interviews) or at any local company that would benefit from having an employee highly-trained in customer service. The 14 students who are currently enrolled in the course are working to overcome barriers to self-sufficiency, including physical and/or mental disabilities, refugee status, and/or living in poverty. Read the full story

The IRS is waiving penalties assessed against any college, university or other educational institution for Forms 1098-T that were filed with an incorrect or missing taxpayer identification number (TIN).  The IRS is granting this relief for tax years 2012, 2013 and 2014. Read the full article

University Chronicle -- Purposeful Networks, formerly known as myActions, is proud to announce recipients of the Student Actions Awards for the 2015 Spring Semester. The award honors undergraduate schools for demonstrated student leadership, momentum and engagement in activities that positively impact our communities and our planet. Read the full story

The ACA member company is part of 5,000 private companies ranked by Inc. magazine. Read the Announcement

This proven and longstanding loan program is in jeopardy. In order for the program to continue beyond the 2015-16 award year, Congress must reauthorize the program or extend the September 30, 2015 sunset date. Perkins Loans provide critical support to students with economic need, offering low-cost loans with flexible repayment terms and generous forgiveness options that are public-service oriented. Sign the Petition Now

Millennials are opening more auto loans and student loans compared to Generation X, but lagging in their use of bank cards. Read the announcement


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