18 Elements, 18 Years of ACA International PPMS™ Certification!

ConServe Achieves Benchmark for Excellence in Collection Industry Standards

Rochester, N.Y. – In August Continental Service Group, Inc., d/b/a ConServe celebrated 18 Years of successfully renewing its ACA International Professional Practices Management System (PPMS™) certification.

This is the management system and hallmark of ConServe’s quality assurance capabilities based upon developing, implementing and adhering to a set of industry-specific professional practices and policies.   

The ACA International Professional Practices Management System (PPMS™) certification consists of a set of 18 key elements of operation, serving as a benchmark for excellence in the collection industry by demanding the highest measures of quality, consistency, effectiveness, and performance from certification holders.  This accolade is earned by less than 1.22% of the 4,100 licensed collection agencies nationwide.  

“ConServe’s PPMS™ certification is validation that our internal management and operating systems not only meet but exceed the best practices of the collection industry,” states Pamela Murphy, Vice President, Ethics and Compliance Officer at ConServe. “We are proud to continue to maintain this prestigious certification and are committed to going above and beyond industry recommendations, to provide quality collection services that are endorsed through PPMS™ to our Clients and their valued consumers.”

About ConServe
ConServe is a top-performing and award-winning provider of accounts receivable management services specializing in customized recovery solutions for our Clients. Anchored with ethics and compliance, and steadfast in our pursuit of excellence, we are a consumer-centric organization that operates as an extension of our Client’s valued brand.  For over 33 years, we have partnered with our Clients to give them peace of mind while simultaneously helping them achieve their goals.  

About PPMS™
The Professional Practices Management System (PPMS™) system is a management system for collection agencies based upon developing, implementing and adhering to a set of industry-specific professional practices and policies. The ACA International PPMS™ program includes 18 basic elements.  Developing and documenting a PPMS™ is the core of the ACA International Agency certification program.  Visit ACA International online to learn more about their PPMS™ program.

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