ConServe Recognized as a 2017 Best Call Centers to Work For

Employees Rate Their Company as an Industry Standout

Rochester, N.Y. – Continental Service Group, Inc., d.b.a. ConServe, has earned the distinction of being a 2017 Best Call Centers to Work For: This is the fifth time that ConServe has been recognized by industry excellence programs as part of a collaborative effort of insideARM and Best Companies Group.

The winners were announced last night at insideARM's First Party Summit in Frisco, Texas. This survey and award program was designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. This year 29 companies, divided into small (15-49 employees), medium (50-149 employees) and large (150+ employees) size categories met the standard to be selected. Now in its 10th year, the program was established by insideARM, the leading independent news and information provider for the Accounts Receivable Management industry, and is administered by Best Companies Group, which conducts over 40 local, national and industry "Best Places" programs each year.

Companies from across the U.S. entered the rigorous two-part survey process to determine the Best Call Centers to Work For. The first part of the survey consists of evaluating each nominated company's workplace policies, practices, philosophy, systems, and demographics. The second part consists of a confidential employee survey to measure the employee experience. The combined scores then determine the top companies and their respective final ranking.   Stephanie Eidelman, CEO of insideARM, said "All of us at insideARM applaud the winners on this great accomplishment. This is a rigorous process – it is NOT a pay to play contest."

George Huyler, VP of Human Resources at ConServe added "At ConServe, Client satisfaction is our top priority and ethics and compliance drive all our activities, so this industry validation emphasizes the extent to which our team of committed employees truly believe we are doing the right thing, at the right time, the right way."  He continues:  "Our employees are the ones who complete the surveys, making this award particularly meaningful. We embrace doing things a bit differently at ConServe and, clearly, our team agrees that the means justify the ends."

About ConServe

ConServe is a top-performing award-winning provider of accounts receivable management services specializing in customized recovery solutions for our Clients. Anchored with ethics and compliance, and steadfast in our pursuit of excellence, we are a consumer-centric organization that operates as an extension of our Client's valued brand.  For over 30 years, we have partnered with our Clients to give them peace of mind while simultaneously helping them achieve their goals. Ethics. Technology. Performance.

About insideARM

Publishing since 2000, insideARM has amassed the ARM industry's most engaged audience of executives within collection agencies and law firms, debt buyers, creditors, suppliers of technology and services, regulators, investors and other interested parties. Their newsletter, ARM insider, is the industry's "must-read" daily publication, providing news, trends and perspective on compliance, regulation, executive changes, company news and other critical topics. Their guides, reports and webinars produced throughout the year offer actionable insight to professionals across the spectrum of the industry.  insideARM provides a credible platform for service providers to reach potential clients.

For more information on the Best Call Centers to Work For program, visit

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