b'Top Performing Agency with the Best Places to Work in Collections\x1f\x1e\x1d\x1c\x1b\x1a\x19\x18\x17\x1e\x1d\x1b\x1c\x16\x1b\x15\x16\x14\x13U.S. Federal Government \x12\x11\x1b\x10\x16\x19\x19\x1e\x17\x1c\x12\x16\x11\x1d\x1b\x0f\x0e\x0f ConServe is proud to have beenConServe holds a U.S. General Servicesselected as one of the Best Places toAdministration (GSA) Schedule and has Work in Collections.This survey and awardbeen ranked as a top performer by theprogram is designed to identify, recognize, U.S. Federal Government during specificand honor the best places of employmentperformance periods. in the Collections industry.A COMPLIA FISMA Compliant BBB A+ Accredited BusinessS MI N TFIn accordance with the U.S. DepartmentConServe is an A+ Accredited Better Security of Education and in conjunction withBusiness Bureau Corporation. ThisDATA SECURITY Federal contract requirements, ConServedistinction represents an assurance and is compliant with the Federal Informationdevotion to fairness and honesty and Security Management Act (FISMA): Ourexemplifies a commitment to the highest Information Security Program is structuredstandards of business practices.to align with the National Institute of Standards and Technology (NIST)Special Publication 800-53 guidelines.SSAE 18/SOC 1 Type 2 and BBB Torch Award for EthicsSOC 2 Type 2 Engagement Recognizing and celebrated ConServes Established by the Auditing Standards Boardcommitment to the highest standards of of the American Institute of Certified Publicleadership character and organizational Accountants (AICPA), SSAE 18 effectivelyethics. This award is intended to spotlight replaces SAS 70 as the Authoritativethe practices of organizations that generate guidance for reporting on servicea high level of trust, among their employees, organizations. customers and their communities.Client Satisfaction Training APEX AwardsIn our annual Client Report Card (satisfactionConServe earned a spot on Trainingsurvey), 99% of our Clients rate our overallmagazines annual training recognition: performance above average or excellent. a listing of organizations with the most Our Client Engagement Teams bring oursuccessful learning and development Mission, Vision and Values to life, which programs in the world.is our ultimate measure of success, forboth our Clients and their Consumers. 14'