News & Events

A Decade of Embracing the Highest Business Practice Standards

Rochester, N.Y., September 2, 2024 – Continental Service Group, LLC, operating under the name ConServe, proudly upholds its national A+ Accreditation Standard from the Better Business Bureau (BBB) for more than 10 years. ConServe is dedicated to ethical practices and integrity in accounts receivable management. Their accreditation showcases a commitment to high business standards, building trust with Clients and their Consumers.

Pam Murphy, ConServe’s Vice President, Compliance & Privacy Officer, expressed pride in their BBB Accreditation. She said, “This certification reflects our dedication to integrity, trustworthiness, and honesty and highlights ConServe’s commitment to ethical standards, aligning with the company’s mission, vision, and values.

About ConServe

ConServe is a top-performing accounts receivable management service provider specializing in customized recovery solutions for their Clients.  Anchored in ethics and compliance, and steadfast in their pursuit of excellence, they are a consumer-centric organization that operates as an extension of their Clients’ valued brands. For over 39 years ConServe has collaborated with Clients to achieve their accounts receivable management goals while providing unmatched customer service.

About the Better Business Bureau®

Better Business Bureau is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. BBB services to consumers are free of charge.  BBB provides objective advice, BBB Business Profiles on more than 5.3 million companies, 11,000 Charity Reviews, dispute resolution services, alerts, and educational information on topics affecting marketplace trust. Visit them online at:  https://www.bbb.org/

ConServe Upholds A+ Accreditation from the Better Business Bureau in 2024

September 2, 2024

A Decade of Embracing the Highest Business Practice Standards Rochester, N.Y., September 2, 2024 – Continental Service Group, LLC, operating under the name ConServe, proudly…

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ConServe’s Client’s Experience A Blueprint for Client Satisfaction

August 30, 2024

Benchmark for Excellence for 23 Years – ACA International Blueprint Quality Management System® Rochester, N.Y. – August 30, 2024 – Continental Service Group, LLC d/b/a…

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ConServe Named 2024 Best Places to Work in Collections

July 24, 2024

Best Companies Group Have Recognized ConServe for the Tenth Time Continental Service Group, LLC d/b/a ConServe is proud to announce that it has received the…

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ConServe Payment Data Substantiated Confidential & Secure

March 28, 2024

PCI Compliance Rochester, N.Y. – Continental Service Group, LLC, d/b/a ConServe, continues to substantiate the confidentiality and security of information associated with its consumer’s credit cards…

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2024 Training Magazine APEX Awards

February 27, 2024

ConServe Celebrates Ten Consecutive Years of Training Excellence Continental Service Group, LLC d/b/a, ConServe announces that they have once again earned a spot-on Training magazine’s,…

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NY State SHRM, Best Companies Group and Rochester Business Journal Announce 2024 Best Companies to Work for in New York

February 23, 2024

ConServe Recognized in the Large Company Category Continental Service Group, LLC d/b/a ConServe, announce that The New York State Council of the Society for Human…

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ConServe CEO Earns a Spot on the Rochester Business Journal’s Power 100

February 9, 2024

Continental Service Group, LLC, d/b/a ConServe, is proud to announce that Pamela Baird, ConServe Chief Executive Officer was selected by the Rochester Business Journal’s editorial team as…

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ConServe Ownership and Name Change

March 29, 2023

Strategic Repositioning Focused on Future Growth Opportunities ConServe is pleased to announce that effective on March 3, 2023, Pamela Baird, ConServe’s General Counsel, became the…

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ConServe Sponsored Seminars and Webinars Award Continuing Professional Education (CPE) Credits

February 7, 2022

Continuing to Enhance Their Signature ConServe UniversityⓇ Training Programs Continental Service Group, Inc., d/b/a ConServe has renewed their registration with the National Association of State…

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ConServe Receives BBB of Upstate New York Torch Award for Ethics

March 18, 2021

Earning Ethical Business Practices for the Second Time Continental Service Group, Inc., d/b/a ConServe announces that they have once again received Better Business Bureau of…

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ConServe Completes SSAE 18/SOC 1 Type II Engagement

January 17, 2018

Raising the Bar for the Industry’s Standard Rochester, N.Y.- Continental Service Group, Inc., d/b/a ConServe, is pleased to announce that they have engaged Macpage, LLC…

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ConServe Named on Inc. 5000 List

August 16, 2017

7th Time Honoree on Elite List of America’s Fastest-Growing Private Companies Continental Service Group, Inc., d/b/a ConServe, has been named to the 36th annual Inc….

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ConServe Data Security Guarantee Authenticated

July 29, 2016

Maintains FISMA Certification Continental Service Group, Inc., d/b/a: ConServe, proudly announces that it has maintained its FISMA (Federal Information Security Management Act) certification as of…

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ConServe Awarded Top Performer on Federal Contract

October 23, 2015

Once Again Recognized as a Top Performer  Continental Service Group, Inc., d/b/a: ConServe, a leading provider of accounts receivable management services specializing in colleges and…

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ConServe Receives GRQC Operations Excellence Award

October 8, 2014

The Greater Rochester Quality Council presents ConServe with the Gold Award in Operations Excellence Continental Service Group, Inc., d.b.a. ConServe, was selected by the Greater…

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ConServe Receives GRQC Customer Excellence Award

December 3, 2013

The Greater Rochester Quality Council presents ConServe with the Gold Award in Customer Excellence Continental Service Group, Inc., d.b.a. ConServe was selected by the Greater…

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ConServe Wins the Rochester Business Ethics Award

September 23, 2009

Judging conducted by a panel of ethics experts from business and academia Fairport, N.Y. ‐ ConServe, a leading provider of accounts receivable management and collection…

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