More than 2,000 industry experts have participated in our complimentary Collection Solution Workshops, bringing together industry experts to share best practices and to explore proven methods of success. The curriculum is delivered via one-day seminars and held at various locations across the country. 

Interested in Attending?

If you are interested in attending or hosting a ConServe University® event please contact: 
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Sharing Knowledge. Sharing Solutions.

For more than 30 years our sole focus has been on providing successful collection solutions for our Clients. Every day we counsel and learn from leading collection professionals from around the country — and the knowledge is priceless.

That's why we established ConServe University®, a complimentary industry training collaboration that brings industry experts together to share best practices and to explore proven methods of success. The curriculum is delivered via one-day seminars held at various locations across the country.


The Curriculum

Our regional seminars feature a variety of topics taught by ConServe's certified ACA-PPMS™ Instructors. Here are just a few of the topics that are covered:

  • Training on collection strategies
  • Guidelines for a successful collection call
  • Skip tracing tips and techniques
  • Telephone and email etiquette
  • Motivational techniques
  • The art of negotiating
  • Networking and best practices

The Instructors

An ACA (Association of Credit and Collection Professionals) instructor conducts all ConServe University® training programs. In addition, each seminar will feature industry experts as guest speakers.


The Attendees

Our ConServe University® program also provides participants with a forum to share success stories and best practices. Our roundtables and breakout sessions put you in touch with other collection experts from around the country.

For more information, please email: This email address is being protected from spambots. You need JavaScript enabled to view it..

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