News & Events
Providing Innovative Recovery Solutions Since 1985
Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is celebrating its 40th anniversary this month. Their standard of excellence, derived from an integrated approach to the resolution of defaulted accounts, exceptional customer service and an emphasis on performance, ensures an unbeatable return on investment for their Clients.
ConServe’s success in recovering on defaulted loans has pivoted around their philosophy to develop win-win scenarios for both their Clients and their Client’s Consumers. Their Debt Counselors are real time problem solvers, dedicated to helping Consumers find solutions that preserve a sense of control and individual self-esteem. At ConServe, they call this Fostering Financial FreedomⓇ®. By combining this personalized, human-centered approach with diligent and methodical follow-up systems, they have been able to consistently achieve the highest recovery rates.
ConServe continues to lead the industry by making Client satisfaction their top priority. “For forty years, ConServe has remained committed to doing the right thing, at the right time, the right way,” said Richard Klein, ConServe President. “Reaching this milestone is a testament to the unwavering commitment and teamwork of our dedicated employees, the trust of our Clients, and our shared mission of revolutionizing the collection process by treating people with dignity and respect. We are proud of our history and look forward to the future as we continue to innovate while strengthening our commitment to the highest standards of professionalism and integrity.”
Amidst the dynamic changes in the collection industry over the years, ConServe’s focus on ethics and compliance, enhanced with performance analytics and cutting-edge technology, has created the synergy of The ConServe AdvantageⓇ®, and has not wavered since its inception in 1985.
About ConServe
ConServe is a top-performing accounts receivable management service provider specializing in customized recovery solutions for their Clients. Anchored in ethics and compliance, and steadfast in their pursuit of excellence, they are a Consumer-centric organization that operates as an extension of their Clients’ valued brands. For 40 years ConServe has collaborated with Clients to achieve their accounts receivable management goals while providing unmatched customer service.
ConServe Celebrates 40th Anniversary
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Providing Innovative Recovery Solutions Since 1985 Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions,…
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Ranked on Rochester Business Journal’s RBJ 75 Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections…
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Minnesota Collection Network Appoints Audrey Christina Ricucci to the Board of Directors
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ConServe Upholds A+ Accreditation from the Better Business Bureau in 2024
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