News & Events

Providing Innovative Recovery Solutions Since 1985

Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is celebrating its 40th anniversary this month. Their standard of excellence, derived from an integrated approach to the resolution of defaulted accounts, exceptional customer service and an emphasis on performance, ensures an unbeatable return on investment for their Clients.

ConServe’s success in recovering on defaulted loans has pivoted around their philosophy to develop win-win scenarios for both their Clients and their Client’s Consumers. Their Debt Counselors are real time problem solvers, dedicated to helping Consumers find solutions that preserve a sense of control and individual self-esteem. At ConServe, they call this Fostering Financial Freedom®. By combining this personalized, human-centered approach with diligent and methodical follow-up systems, they have been able to consistently achieve the highest recovery rates.

ConServe continues to lead the industry by making Client satisfaction their top priority.  “For forty years, ConServe has remained committed to doing the right thing, at the right time, the right way,” said Richard Klein, ConServe President. “Reaching this milestone is a testament to the unwavering commitment and teamwork of our dedicated employees, the trust of our Clients, and our shared mission of revolutionizing the collection process by treating people with dignity and respect. We are proud of our history and look forward to the future as we continue to innovate while strengthening our commitment to the highest standards of professionalism and integrity.”

Amidst the dynamic changes in the collection industry over the years, ConServe’s focus on ethics and compliance, enhanced with performance analytics and cutting-edge technology, has created the synergy of The ConServe Advantage®, and has not wavered since its inception in 1985.

About ConServe

ConServe is a top-performing accounts receivable management service provider specializing in customized recovery solutions for their Clients. Anchored in ethics and compliance, and steadfast in their pursuit of excellence, they are a Consumer-centric organization that operates as an extension of their Clients’ valued brands. For 40 years ConServe has collaborated with Clients to achieve their accounts receivable management goals while providing unmatched customer service.

ConServe Celebrates 40th Anniversary

September 12, 2025

Providing Innovative Recovery Solutions Since 1985 Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions,…

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The ConServe Cares Program Supports the Veterans Outreach Center

September 3, 2025

Working Together to Strengthen our Community Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its August ConServe Cares…

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ConServe Cares Program Supports TEXSAR

August 4, 2025

Helping Those in Texas Impacted by the Recent Floods Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its…

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ConServe Former CEO Inducted into ACPAC Hall of Fame

July 29, 2025

Recognized for Decades-Long Support of Industry Advocacy Initiatives Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized…

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ConServe Named 2025 Best Places to Work in Collections

July 28, 2025

ACA International and Best Companies Group Have Recognized ConServe for 11th Time Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management…

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The ConServe Cares Program Supports the National Kidney Foundation

July 1, 2025

Advancing Their Mission to Help Fight Kidney Disease Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its June…

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ConServe Cares Program Supports Foodlink

June 2, 2025

Helping Build a Better Community Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its May ConServe Cares proceeds…

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ConServe Named One of the Region’s Top Employers

May 8, 2025

Ranked on Rochester Business Journal’s RBJ 75 Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections…

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The ConServe Cares Program Backs the Mission of Goodwill Vision Enterprises

May 6, 2025

Creating Positive Change in our Community Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its April ConServe Cares…

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ConServe Cares Program Supports The American Heart Association

April 2, 2025

Making a Difference in our Community Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its March ConServe Cares…

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ConServe Upholds PCI DSS Version 4.0 Compliance

April 1, 2025

Reinforcing Commitment to Data Security Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, continues…

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ConServe CEO Earns a Spot on the Rochester Business Journal’s Prestigious Power 100 List

February 21, 2025

Honoring Rochester’s Top Leaders – “Rochester’s Power Players” Continental Service Group, LLC d/b/a ConServe is proud to announce that Pamela Baird, ConServe’s Chief Executive Officer,…

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NY State SHRM, Best Companies Group, BridgeTower Media and Rochester Business Journal Announce 2025 Best Companies to Work for in New York

February 18, 2025

ConServe Recognized in the Large Company Category Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections…

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ConServe Earns 2025 Training Magazine APEX Award

February 18, 2025

11th Consecutive Year Globally Recognized for Unique Training Programs for Employees Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services…

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ConServe Sponsored Seminars and Webinars Award Continuing Professional Education (CPE) Credits

February 3, 2025

Continental Service Group, LLC d/b/a ConServe has renewed their registration with the National Association of State Boards of Accountancy (NASBA) and will continue to award…

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Minnesota Collection Network Appoints Audrey Christina Ricucci to the Board of Directors

January 13, 2025

Continental Service Group, LLC d/b/a ConServe is pleased to announce that Audrey Christina Ricucci, Director of Client Development, has been appointed to serve on the…

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ConServe Earns a Spot on the Rochester Business Journal’s Power 100 List for Banking and Finance

October 28, 2024

Continental Service Group, LLC d/b/a ConServe, is proud to announce that Pamela Baird, Chief Executive Officer was selected by the Rochester Business Journal’s editorial team…

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ConServe Upholds A+ Accreditation from the Better Business Bureau in 2024

September 2, 2024

A Decade of Embracing the Highest Business Practice Standards Rochester, N.Y., September 2, 2024 – Continental Service Group, LLC, operating under the name ConServe, proudly…

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